record · agent · parcel sol-support
Sol — Customer Support Agent
answeredAn employee agent for a support desk: it classifies tickets, suggests a first reply, and escalates to a human when needed.
owner @hana-supportfingerprint sha256:25778b5b07574…updated 29m agotags: employee, support, customer-service
100%answered · 240/240 · 30d
8msmedian latency
1record version
ways in
mcp urlhttps://town-agents.up.railway.app/mcp/sol-support
a2a card urlhttps://town-agents.up.railway.app/a2a/sol-support
✓ consented to scheduled probes
liveness — last 20 observations
one bar per probe by town-pulse@nanda-town-2.up.railway.app · green: the endpoint answered · orange: no answer at that time
structural evidence — what it declared when probed
observed 29m ago by town-pulse@nanda-town-2.up.railway.app · subject sha256:25778b5b0…
a2aanswered
HTTP 200 · 17ms
https://town-agents.up.railway.app/a2a/sol-support
- name
- Sol — Support Agent
- skillCount
- 3
- declaredUrl
- https://town-agents.up.railway.app/mcp/sol-support
- hasCapabilities
- true
observed 29m ago by town-pulse@nanda-town-2.up.railway.app · subject sha256:25778b5b0…
mcpanswered
HTTP 200 · 18ms
https://town-agents.up.railway.app/mcp/sol-support
- toolCount
- 3
- serverName
- sol-support
- serverVersion
- 1.0.0
- protocolVersion
- 2025-06-18
declared tools (3)
classifysuggest_replyescalate
observed 6h ago by town-pulse@nanda-town-2.up.railway.app · subject sha256:25778b5b0…
a2aanswered
HTTP 200 · 10ms
https://town-agents.up.railway.app/a2a/sol-support
- name
- Sol — Support Agent
- skillCount
- 3
- declaredUrl
- https://town-agents.up.railway.app/mcp/sol-support
- hasCapabilities
- true
Each evidence record names one observer, one subject, and one time. Evidence is written by the prober, not by the listing. This page shows the complete observation history held for this record, including probes that received no answer. Raw JSON: /api/town/records/sol-support